Don’t Give Feedback Until You Read This

It’s time for a difficult conversation with a colleague or employee. A project just finished and didn’t go as anyone had hoped. You are dreading raising it directly. You are worried about how he or she will respond.  So you are procrastinating and reading this article. Good timing. I estimate that at least 80% of … Read moreDon’t Give Feedback Until You Read This

Three Steps for a Feedback Culture

Many things stand in the way of creating a culture conducive to giving and receiving feedback. Sometimes, these challenges seem so insurmountable that we stop trying. We simply opt not to take the psychological and relational risk involved with these difficult conversations. We just say nothing. Or, even worse, we default to destructive, passive-aggressive communication. … Read moreThree Steps for a Feedback Culture

Beyond Engagement: Thrive At Work

A few years back, my friend Michael was a successful student here at Michigan Ross. With a winning personality, work experience at a top Internet company, and an advanced degree from a prestigious business school, Michael had his pick of post-graduation employers. He decided to join a prominent West Coast tech company, and was seemingly … Read moreBeyond Engagement: Thrive At Work